StudySnap

Privacy Policy

WellnessNXT Solutions ("Company") operates the Study Snap mobile application ("App"). In this Privacy Policy, "we", "our", or "us" refer to the Company. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

By using Study Snap, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

a) Personal Information
We may collect:
• Name
• Email address
• Phone number (optional)
• Education level
• Login credentials

b) Usage Data
We automatically collect:
• Device type and operating system
• IP address
• App usage activity
• Session duration
• Crash and diagnostic data

c) Educational Data
We may collect:
• Questions submitted by users
• Study preferences
• AI-generated responses
• Learning progress

d) Image Data (Camera & Gallery Access)
Study Snap allows users to:
• Capture images using the device camera
• Upload images from the device gallery

These images may include study material such as questions or notes.
Image data is:
• Used to process and generate AI-based responses
• Processed securely and only for app functionality
• Not used for advertising purposes

We do NOT access your camera or gallery without your permission.

2. HOW WE USE INFORMATION
We use your data to:
• Provide AI-powered educational assistance
• Analyze images and user queries
• Generate relevant responses
• Improve app performance and features
• Personalize user experience
• Ensure security and prevent misuse
• Comply with legal obligations

We do not sell your personal data.

3. AI PROCESSING
Study Snap uses AI-based systems to process:
• User text inputs
• Uploaded images

Your data may be sent to AI services to generate responses.
AI-generated responses are automated and may not always be accurate.

4. CHILDREN'S PRIVACY
Study Snap is designed for users of all ages.
For users under 13 (or applicable legal age):
• Only minimal data is collected
• Images are processed only for functionality
• No targeted advertising is used
• Parental consent may be required

Parents or guardians may request access or deletion of their child's data.

5. DATA SECURITY
We implement reasonable safeguards including:
• Encrypted data transmission (HTTPS)
• Secure cloud infrastructure
• Restricted data access

However, no system can guarantee absolute security.

6. THIRD-PARTY SERVICES
We may use third-party services for:
• AI processing
• Cloud storage
• Analytics
• Authentication
• Payment processing (Google Play Billing)

These services are required to handle data securely.

7. DATA RETENTION
We retain data only as long as necessary to:
• Provide services
• Improve app functionality
• Comply with legal requirements

Images may be processed temporarily and are not stored permanently unless required for functionality.

8. USER RIGHTS
You may:
• Access your data
• Request correction of data
• Request deletion
• Withdraw consent

Requests can be made using the contact details below.

9. GOOGLE PLAY COMPLIANCE
Study Snap complies with Google Play Developer Policies.
• Camera and storage permissions are requested only when needed
• Permissions are used only for intended functionality
• No personal data is sold
• Clear disclosure of data usage is provided
• Users can revoke permissions at any time

10. ACCOUNT DELETION
Users may request account deletion:
• Through in-app settings (if available), or
• By contacting support

Data will be deleted within a reasonable time unless legally required otherwise.

11. PAYMENTS AND SUBSCRIPTIONS
Study Snap offers premium features through a subscription model.
• Users can start a 3-day trial by paying ₹1.
• After the trial period, the subscription automatically renews at ₹249 per month unless canceled before the trial ends.

Billing details:
• Payments are processed securely via Google Play Billing.
• We do not collect or store payment card details.
• Google Play and its partners handle all transactions.

Subscription terms:
• The subscription renews automatically every month.
• Users can cancel at any time through Google Play account settings.
• If not canceled before the trial ends, ₹249 will be charged automatically.

We may store limited data such as:
• Subscription status
• Purchase history

This is used only to enable premium features and provide support.
Refunds and billing issues are handled according to Google Play policies.

12. POLICY UPDATES
We may update this Privacy Policy from time to time. Updates will be reflected with a revised effective date.
Continued use of the App indicates acceptance of the updated policy.

13. CONTACT
WellnessNXT Solutions
Email: wellnessnxtsolutions@gmail.com
Address: WELLNESSNXT SOLUTIONS, SHOP- 103, ZARA ROSSA,
SECTOR 112, GURUGRAM - 122017 HARYANA, INDIA

END OF PRIVACY POLICY